Privacy Policy

Introduction

Willow Words Walks is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in line with the UK GDPR, the Data Protection Act 2018, and other relevant English law.

Information We Collect

Contact details you provide: name, phone number, email.
Messages you send through our forms.
Technical data: IP address, browser type, device information.
Cookie-based analytics for site performance and security.

How We Use Your Data

We process personal data to respond to your enquiries, deliver services, improve our site, and comply with legal obligations. We never sell your data to third parties.

Legal Basis

Under UK GDPR, we rely on consent (when you tick our privacy checkbox), contractual necessity, and legitimate interest (such as site security).

Your Rights

You have the right to access, correct, erase, restrict, object, and port your data. You may also withdraw consent at any time.

Data Retention

We keep your data only as long as necessary for the purposes stated above, unless a longer retention period is required by law.

International Transfers

All data is stored within the United Kingdom or the European Economic Area. If transfers outside occur, safeguards like standard contractual clauses apply.

Contact

For any questions or requests about your data, contact us at:
✉️ [email protected]
📞 +44 20 4655 8237
🏠 16 Keats Grove, Hampstead, London NW3 2RR, England